Data gone? We get it back.
Hard drive, SSD, memory card or smartphone — we recover your data in our in-house clean room in Frankfurt. Nothing is forwarded, nothing goes abroad. The diagnosis tells you what is possible.
Our diagnostic tariffs.
You set the pace. Every tariff includes collection and return — and always a written quote before we start the recovery.
Economy
free diagnosis
free diagnosis
- Diagnosis
- from 2 working days
- Priority
- Lowest
Written quote · collection and return by UPS (domestic)
Standard
99 €
incl. VAT · per medium
- Diagnosis
- 1–2 working days
- Priority
- Normal
Written quote · collection and return by UPS Express (domestic)
Emergency
249 €
incl. VAT · per medium
- Diagnosis
- 1–2 working days
- Priority
- Highest
Written quote · collection and return by UPS Express (domestic)
The Economy diagnosis is free of charge. With Standard and Emergency the diagnostic fee applies even if you decline the quote — it is not offset against a later recovery. Either way, you decide freely after the quote whether we continue.
Almost any storage medium.
Hard drive (HDD)
Logical error or physical damage — including head crashes, handled in the clean room.
SSD
Formatted, deleted or with a faulty controller.
Memory card
SD, microSD and CF — after a drop, water damage or formatting.
Smartphone
iPhone and Android — including after water or electronics damage.
USB stick
Snapped-off connectors, faulty electronics, deleted data.
RAID & NAS
Multiple drives, failed arrays — on request.
Details for your storage medium.
Hard drive / HDD
We have already recovered hundreds of thousands of gigabytes from faulty hard drives — in our own clean room lab in Frankfurt, with a diagnosis before the recovery and your approval before anything happens.
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SSD
We recover data from logically and physically damaged SSDs of all kinds — using techniques that go far beyond ordinary data recovery software.
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Memory card
Photos and videos often carry irreplaceable memories. When a memory card fails, we recover the data — with technology far beyond standard software.
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SanDisk
Every day we recover data from faulty SanDisk SSDs, flash drives and memory cards — reliably and cost-effectively.
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Western Digital
Every day we recover data from faulty Western Digital hard drives, SSDs and NAS systems — with the necessary knowledge and the right technology.
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Four steps to your data.
- 01
Send it in or drop it off
Order online or hand it in without an appointment in Frankfurt-Sachsenhausen.
- 02
Diagnosis
We examine the medium and send you a written quote.
- 03
Approval & recovery
We only begin the recovery once you have approved it.
- 04
Your data back
On a storage medium in the parcel or via an encrypted cloud download.
Before you do anything.
- Take the medium out of service immediately — every further use can accelerate the loss.
- No recovery attempts with tools from the internet.
- Do not open the device or medium yourself.
- Take it to a reliable data recovery specialist — analysis first, then a quote.
In Frankfurt. Never outsourced.
Every recovery runs in our own clean room lab in Frankfurt — with microscopes, microsoldering equipment and a CT scanner. Your data is stored exclusively on our encrypted server and completely deleted after handover.
Equipment we use
Every hour counts. Let us talk.
Bring the medium in or send it to us. The Economy diagnosis is free — you find out what is possible before anything costs money.
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