Send in a device

Send us your device.

Fill in the form — then we come back to you with the shipping instructions. The diagnosis tells you what is possible before anything is repaired. Prefer to drop by? No appointment needed in Sachsenhausen.

Contact

I am submitting as

First name *

Last name *

Email *

Phone *

Address

Street & number *

Address line 2 (optional)

Postcode *

City *

Country *

Device

Device / storage medium *

Fault description *

Does your device have a lock code? *

Yes No

For Apple devices: “Find My” is deactivated.

Billing & data

Is your device insured through WERTGARANTIE? *

Yes, please bill via WERTGARANTIE No, I will pay myself

Not insured yet? Protect your device now →

Cost approval up to (optional)

Up to this amount we repair without asking again.

Data retention *

No, my data is backed up / not important Yes, my data is very important — please do not delete it under any circumstances

Any questions? (optional)

I have read and accept the terms & conditions and the right of withdrawal.

After you submit, we come back to you with the shipping instructions. Nothing is repaired without your approval.