SanDisk data recovery We get it back.
Every day we recover data from faulty SanDisk SSDs, flash drives and memory cards — reliably and cost-effectively.
- In-house clean room
- Never outsourced
- Our lab
- Transparent & fair
Why SanDisk is particularly demanding
SanDisk media are among the most complex on the market: progressive miniaturisation and complex encryption. Our technicians train continuously and work with equipment that keeps pace with this development.
SanDisk
Ob logisch oder physisch — in den meisten Fällen ist der Speicher noch intakt. Die Diagnose klärt, was genau vorliegt.
Deleted or formatted
The data is usually still present — only the reference to it is missing.
Not recognised
The drive does not appear at all — often a controller or electronics defect.
Electronics & firmware
Short circuit, water damage or a firmware error on the board.
SanDisk
Details for your storage medium.
SSDs
Extreme Pro Portable, Ultra II, Ultra 3D, X400, SSD Plus, Ultra Dual Drive Luxe USB-C, CloudSpeed Eco
Memory cards
Extreme Pro CompactFlash, Extreme Pro SD & microSD, Ultra, SDXC
USB / flash drives
Extreme Pro USB 3.2, Ultra Dual Drive USB-C, iXpand, Ultra USB 3.0, Cruzer Blade, Extreme Go USB 3.1, Ultra Fit, Connect Wireless Stick
Before you do anything.
Bring the medium in or send it to us. The Economy diagnosis is free — you find out what is possible before anything costs money.
- Take the medium out of service immediately — every further use can accelerate the loss.
- No recovery attempts with tools from the internet.
- Do not open the device or medium yourself.
- Take it to a reliable data recovery specialist — analysis first, then a quote.
Fixed prices by fault pattern.
All prices are plus the diagnostic tariff you choose. Before every recovery you receive a written quote.
Logical error
ab 99 €
Deleted data or a formatted medium.
Physical damage
ab 499 €
Not recognised, controller or electronics defect, firmware error.
Total damage
individual
Breakage, fire or water damage, previous third-party intervention or irreparable electronics defects.
Our diagnostic tariffs.
You set the pace. Every tariff includes collection and return — and always a written quote before we start the recovery.
Economy
free diagnosis
free diagnosis
- Diagnosis
- from 2 working days
- Priority
- Lowest
Written quote · collection and return by UPS (domestic)
Standard
99 €
incl. VAT · per medium
- Diagnosis
- 1–2 working days
- Priority
- Normal
Written quote · collection and return by UPS Express (domestic)
Emergency
249 €
incl. VAT · per medium
- Diagnosis
- 1–2 working days
- Priority
- Highest
Written quote · collection and return by UPS Express (domestic)
The Economy diagnosis is free of charge. With Standard and Emergency the diagnostic fee applies even if you decline the quote — it is not offset against a later recovery. Either way, you decide freely after the quote whether we continue.
Four steps to your data.
- 01
Send it in or drop it off
Order online or hand it in without an appointment in Frankfurt-Sachsenhausen.
- 02
Diagnosis
We examine the medium and send you a written quote.
- 03
Approval & recovery
We only begin the recovery once you have approved it.
- 04
Your data back
On a storage medium in the parcel or via an encrypted cloud download.
Answered briefly.
What does data recovery cost?
We work with transparent fixed prices based on the fault pattern — depending on the medium from €99, €299 or €499; in cases of total damage individually. Before every recovery you receive a written quote and decide freely whether we continue.
Do I pay even if no data is recovered?
The Economy diagnosis is free — if you decline afterwards, no costs arise. With Standard and Emergency the diagnostic fee (€99 or €249) applies even if you decline; it is not offset against a later recovery. The recovery itself is only charged after your approval.
How long does it take?
Depending on the tariff, the diagnosis takes from 2 working days (Economy) or 1–2 working days (Standard/Emergency). How long the recovery itself takes depends on the fault pattern and is stated in the quote.
Is my data safe with you?
Yes. We work in line with the GDPR, pass nothing on to third parties and never outsource. Your data is stored exclusively on our encrypted server and completely deleted after handover.
Can I send the medium in?
Yes. Collection and return by UPS are included in all diagnostic tariffs — or you come to our lab in Frankfurt-Sachsenhausen without an appointment.
Every hour counts. Let us talk.
Bring the medium in or send it to us. The Economy diagnosis is free of charge.
Wasserweg 8–10 · 60594 Frankfurt am Main
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