Private customersBusiness & public sector
Send in
Send in a device

Send us your device.

Fill in the form — then we come back to you with the shipping instructions. The diagnosis tells you what is possible before anything is repaired. Prefer to drop by? No appointment needed in Sachsenhausen.

What is this about?
Repair or data recovery? *
Why this matters — and when data recovery is the right route

The two routes differ in approach. A repair is about the working device — often the simpler and cheaper way, but preserving the data cannot be promised on it. If the data comes first, we work the other way round: secure it, then everything else. We try to preserve your data in every repair, whether or not you consider it important. It only becomes the priority on the data recovery route.

Data recovery is the right route when

  • someone has already worked on the board (soldering attempts, a repair attempt),
  • the board is physically damaged (cracks, corrosion, burn marks),
  • there is relevant water or liquid damage.
Has anyone worked on the device already?

Please tick honestly — knowing beforehand is cheaper than finding out later.

Contact
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Address
Device
Does your device have a lock code? *
Billing & data
Is your device insured through WERTGARANTIE? *
Not insured yet? Protect your device now →

Up to this amount we repair without asking again.

Data retention *
Handover
How does your device reach us? *

After you submit, we come back to you with the shipping instructions. Nothing is repaired without your approval.